Grand Hotel National
Rated 91 / 100 based on 363 customer reviews.
The quality of service and hospitality at
Grand Hotel National has been identified as outstanding based on consistently
high customer review ratings.
The customer review score on Gohotels is calculated using
a proprietary algorithm to determine an overall customer
rating between 0 and 100. Multiple factors such as cleanliness,
facilities, location and service are considered.
Properties with a customer review score in excess of 75
/ 100 are presented with an Outstanding Service Award.
Grand Hotel National has achieved a score of
91 / 100 based on
363 customer reviews and has therefore qualified to receive
an Outstanding Service Award from Go Hotels.
This decadent hotel near the lake is a 7-minute walk away from the Luzern Schweizerhofquai ferry port and an 8-minute walk from the Kapellbrucke covered bridge.
The opulent, Empire-style rooms and suites offer Nespresso machines, minibars and designer toiletries, along with free Wi-Fi and flat-screen TVs. Upgraded rooms and suites add mobile-device docks, antique chandeliers and/or balconies with lake views.
The hotel has 4 dining options, offering international menus and a lake-view terrace, as well as a bar. Other amenities include an indoor pool, a sauna and a spa area where treatments are available.
Facilities @ Grand Hotel National include:
Business Center Room Service Fitness Room / Gym Restaurant Parking Concierge Valet Parking Tour Desk Massage / Beauty Centre Bar / Lounge Elevator / Lift 24-Hour Reception Dry Cleaning Babysitting / Child Services Air Conditioned Golf Course Conference Room Currency Exchange Multilingual Staff Safe-Deposit Box Sauna Mini Bar Refrigerator Cable / Satellite TV In Room Movies Bath Porters Wake-up Service Meeting Rooms Coffee / Tea Maker Microwave Hair Dryer Television DVD Player Laundry service Casino Garden Water Activities Fishing Hiking Lake Photocopier Ticket Service Exhibit Space Salon Massage Spa & Wellness Centre WiFi Bathrobes Shower En suite Private Bathroom Private Toilet Coffee Shop / Cafeteria Luggage Storage Shoe Shine Self Laundry Kitchenette Free Wi-Fi