The quality of service and hospitality at
Haus Balma has been identified as outstanding based on consistently
high customer review ratings.
The customer review score on Gohotels is calculated using
a proprietary algorithm to determine an overall customer
rating between 0 and 100. Multiple factors such as cleanliness,
facilities, location and service are considered.
Properties with a customer review score in excess of 75
/ 100 are presented with an Outstanding Service Award.
Haus Balma has achieved a score of
94 / 100 based on
15 customer reviews and has therefore qualified to receive
an Outstanding Service Award from Go Hotels.
Haus Balma is a 5-minute walk from the centre of Zermatt, close to the Matterhorn Express station. Ski storage is provided and ski passes can be obtained at the reception.
The apartments feature modern and fully-equipped kitchens, bedrooms and a living room. There is cable TV with English programmes as well as a DVD and CD player. The balcony overlooks the nearby woodland.
The Sunnegga Lift, the Gornergratbahn as well as the Matterhorn Glacier Paradise are a 10-minute drive away with the local bus. Guests can also go ice skating or play tennis in summer, 15 minutes' walk from Haus Balma.