The quality of service and hospitality at
Kampala Serena Hotel has been identified as outstanding based on consistently
high customer review ratings.
The customer review score on Gohotels is calculated using
a proprietary algorithm to determine an overall customer
rating between 0 and 100. Multiple factors such as cleanliness,
facilities, location and service are considered.
Properties with a customer review score in excess of 75
/ 100 are presented with an Outstanding Service Award.
Kampala Serena Hotel has achieved a score of
90 / 100 based on
60 customer reviews and has therefore qualified to receive
an Outstanding Service Award from Go Hotels.
If you own or represent this business click click here to learn more about this award and how it can benefit your business.
Set on 7 acres of landscaped grounds, this sophisticated hotel is a 7-minute walk from Uganda National Cultural Centre, 3 km from Uganda Museum and 11 km from Mandela National Stadium.
The upscale rooms and suites come with free Wi-Fi, satellite TV and safes. They also include tea and coffeemakers. Room service is available 24/7.
Dining options include a gourmet restaurant, an Italian bistro and an eatery with an international menu. Other amenities are an outdoor pool and a spa offering beauty treatments, a steam and sauna room, plus a juice bar. There's also a gym, and meeting and event space, including some on the rooftop terrace.
Facilities @ Kampala Serena Hotel include:
Room Service Fitness Room / Gym Restaurant Parking Valet Parking Tour Desk Bar / Lounge Conference Room Laundry service Salon Spa & Wellness Centre WiFi Luggage Storage Free Wi-Fi
