The quality of service and hospitality at
Moon View Hotel has been identified as outstanding based on consistently
high customer review ratings.
The customer review score on Gohotels is calculated using
a proprietary algorithm to determine an overall customer
rating between 0 and 100. Multiple factors such as cleanliness,
facilities, location and service are considered.
Properties with a customer review score in excess of 75
/ 100 are presented with an Outstanding Service Award.
Moon View Hotel has achieved a score of
80 / 100 based on
29 customer reviews and has therefore qualified to receive
an Outstanding Service Award from Go Hotels.
A 12 storey hotel overlooking the West Lake & Truc Bach Lakes (the 2 biggest lakes in town) & Red River offering a picturesque view from Top Lounge or rooms of hotel. A short drive of 5 minutes to the commercial and cultural centre of Hanoi and 40 min from the Noi Bai International Airport. The hotel's restaurant on the top floor served Western & Vietnamese cuisine and offer daily Buffet Breakfast, selection of Room Service or A la cart menus. Meeting rooms for up to 50 people are also available. 40 guest rooms categorized into Classic, Deluxe Classic & Deluxe Lake View combining a traditional-style decor and modern facilities with high ceilings, and large bay windows with spectacular views of West Lake & Truc Bach Lake or Red River give each room a warm, comfortable feeling. All guest rooms and public areas offer free WIFI t guests. The hotel offers Airport transfer, Bar, Conference facilities, Currency exchange, Doctor on call, Dry cleaning, Internet access - Wireless, Laundry service, Library, Lift / Elevator, Lobby, Non-smoking rooms, Reception, Restaurant, Room service, Safe deposit box, Secretarial services, Spa Services (Massage, Facial, Steam Room, etc.) and Tour desk.
Facilities @ Moon View Hotel include:
Business Center Room Service Fitness Room / Gym Restaurant Parking Airport shuttle Concierge Valet Parking Tour Desk Massage / Beauty Centre Elevator / Lift 24-Hour Reception Dry Cleaning Babysitting / Child Services Air Conditioned Non-Smoking Rooms Conference Room Currency Exchange Multilingual Staff Safe-Deposit Box Sauna ATM / Cash Machine Mini Bar Refrigerator Cable / Satellite TV Bath Porters Meeting Rooms Coffee / Tea Maker Hair Dryer Television Laundry service Bicycle Rental Boating Water Activities Fishing Canoeing Water-skiing Desk Massage Spa & Wellness Centre WiFi Bathrobes Shared Bathroom Shower Designated Smoking Area Express Check-In / Check-Out Spa Bath Free Wi-Fi