The quality of service and hospitality at
National has been identified as outstanding based on consistently
high customer review ratings.
The customer review score on Gohotels is calculated using
a proprietary algorithm to determine an overall customer
rating between 0 and 100. Multiple factors such as cleanliness,
facilities, location and service are considered.
Properties with a customer review score in excess of 75
/ 100 are presented with an Outstanding Service Award.
National has achieved a score of
90 / 100 based on
39 customer reviews and has therefore qualified to receive
an Outstanding Service Award from Go Hotels.
In a car-free town, this upscale chalet-style hotel is a 7-minute walk from Zermatt train station, a 9-minute walk from the Matterhorn Museum and 11 km from Gornergrat, an alpine outlook with Matterhorn views.
Featuring mountain-view balconies, the warm rooms provide free Wi-Fi and flat-screens, plus minibars and Nespresso machines. Upgraded rooms have Matterhorn views; some include sleeping lofts and living areas. Suites add sofabeds, fireplaces and Jacuzzis.
Breakfast is included. There's a cozy restaurant, and a spa with an indoor pool. Other perks include a gym, a trampoline and toboggan rentals, plus a ski room and a bike repair room.
Facilities @ National include:
Fitness Room / Gym Restaurant Bar / Lounge Multilingual Staff Mini Bar Refrigerator Porters Hair Dryer Laundry service Garden Spa & Wellness Centre WiFi Ice Machine Free Wi-Fi