The quality of service and hospitality at
Palace Luzern has been identified as outstanding based on consistently
high customer review ratings.
The customer review score on Gohotels is calculated using
a proprietary algorithm to determine an overall customer
rating between 0 and 100. Multiple factors such as cleanliness,
facilities, location and service are considered.
Properties with a customer review score in excess of 75
/ 100 are presented with an Outstanding Service Award.
Palace Luzern has achieved a score of
88 / 100 based on
66 customer reviews and has therefore qualified to receive
an Outstanding Service Award from Go Hotels.
Overlooking Lake Lucerne, this upscale hotel is 1.1 km from the Lion Monument, 1.2 km from Luzern train station and 1.6 km from the Swiss Museum of Transport.
The bright, elegantly decorated rooms & suites come with free Wi-Fi, flat-screen TVs and city or lake views. Suites add airy living areas and access to an club lounge with a rooftop terrace. Room service is also available.
A breakfast buffet is offered for a fee in a polished cafe. There's also a refined seafood restaurant with a lake-view terrace, a well as a cozy bar and a cigar lounge. Other amenities include a gym and a posh spa.
Facilities @ Palace Luzern include:
Business Center Room Service Fitness Room / Gym Restaurant Parking Valet Parking Bar / Lounge Babysitting / Child Services Air Conditioned Golf Course Conference Room Multilingual Staff Mini Bar Porters Wake-up Service Hair Dryer Laundry service Casino Lake Desk Spa & Wellness Centre Steam Bath WiFi Shower Supervised child care / activities Ice Machine Free Wi-Fi