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Paradisus Playa Del Carmen La Esmeralda

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Paradisus Playa Del Carmen La Esmeralda Star Rating 5
5 Av. Esq Calle 112, Col. Luis Donaldo Colosio
Playa del Carmen Quintana Roo Mexico

Rated 89 / 100 based on 1 customer reviews.

The quality of service and hospitality at Paradisus Playa Del Carmen La Esmeralda has been identified as outstanding based on consistently high customer review ratings.

The customer review score on Gohotels is calculated using a proprietary algorithm to determine an overall customer rating between 0 and 100. Multiple factors such as cleanliness, facilities, location and service are considered.

Properties with a customer review score in excess of 75 / 100 are presented with an Outstanding Service Award.

Paradisus Playa Del Carmen La Esmeralda has achieved a score of 89 / 100 based on 1 customer reviews and has therefore qualified to receive an Outstanding Service Award from Go Hotels.

If you own or represent this business click click here to learn more about this award and how it can benefit your business.


Paradisus Playa del Carmen La Esmeralda All Inclusive is located on the beach in Playa del Carmen and attractions in the region include Xcaret Eco Theme Park.

Property Features.

In addition to 12 restaurants, Paradisus Playa del Carmen La Esmeralda All Inclusive offers a snack bar/deli and a coffee shop/cafe. 2 swim up bars and a poolside bar are open for drinks. Room service is available 24 hours a day. The property serves a complimentary buffet breakfast each morning in the breakfast area. Guests can enjoy a complimentary light meal reception daily. Recreational amenities include 5 outdoor swimming pools. Also located on site are a children's pool, an outdoor tennis court, a health club, a spa tub, and a sauna. The property's full service health spa has body treatments, massage/treatment rooms, facials, and beauty services. This 5 star property has a 24 hour business center and offers a technology helpdesk, technology support staff, and limo/town car service. Complimentary wireless and wired high speed Internet access is available in public areas and the property has an Internet point. This Playa del Carmen property has 25.000 square feet of event space consisting of a conference center, banquet facilities, conference/meeting rooms, and a ballroom. For a surcharge, shuttle services include a roundtrip airport shuttle (available on request), a theme park shuttle, and a shopping center shuttle. Business services, wedding services, and translation services are available. Valet parking is complimentary. Additional property amenities include a rooftop terrace, a marina, and a library. The property has designated areas for smoking.


512 air conditioned guestrooms at Paradisus Playa del Carmen La Esmeralda All Inclusive feature iPod docking stations and minibars. Furnished balconies offer beach, sea, or partial ocean views. Beds come with Select Comfort mattresses, Egyptian cotton linens, down comforters, and premium bedding. Bathrooms feature separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. They also offer double sinks, phones, and makeup/shaving mirrors. Wired high speed and wireless Internet access is complimentary. In addition to desks and laptop compatible safes, guestrooms offer phones with voice mail. 40 inch LCD televisions have cable channels, free movie channels, and DVD players. Also included are CD players and coffee/tea makers. Guests may request in room massages, hypo allergenic bedding, and extra towels/bedding. A nightly turndown service is offered and housekeeping is available daily.


Advanced reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Facilities @ Paradisus Playa Del Carmen La Esmeralda include:

Business Center
Room Service
High Speed Internet
Fitness Room / Gym
Swimming pool
Disabled Access
Valet Parking
Tour Desk
Massage / Beauty Centre
Elevator / Lift
24-Hour Reception
Dry Cleaning
Babysitting / Child Services
Air Conditioned
Non-Smoking Rooms
Tennis Courts
Banquet Facilities
Conference Room
Currency Exchange
Multilingual Staff
Safe-Deposit Box
ATM / Cash Machine
Mini Bar
Cable / Satellite TV
Connecting Rooms
Meeting Rooms
Coffee / Tea Maker
Hair Dryer
DVD Player
Laundry service
Water Activities
Ticket Service
Disabled Accessible Rooms
Spa & Wellness Centre
Steam Bath
Child Pool
Swimming Pool Outdoor
Kids Club
Games Available
Supervised child care / activities
Luggage Storage
Designated Smoking Area
Shops in Hotel
Souvenirs / Gift Shop
Express Check-In / Check-Out
Self Laundry
Free Wi-Fi