The quality of service and hospitality at
Pension Charlotte has been identified as outstanding based on consistently
high customer review ratings.
The customer review score on Gohotels is calculated using
a proprietary algorithm to determine an overall customer
rating between 0 and 100. Multiple factors such as cleanliness,
facilities, location and service are considered.
Properties with a customer review score in excess of 75
/ 100 are presented with an Outstanding Service Award.
Pension Charlotte has achieved a score of
79 / 100 based on
15 customer reviews and has therefore qualified to receive
an Outstanding Service Award from Go Hotels.
Offering views of Lake Ashi, this homelike guesthouse surrounded by landscaped gardens is an 11-minute walk from a bus stop and 9 km from the Hakone Open-Air Museum.
The 10 relaxed rooms feature free Wi-Fi, TVs and simple furnishings.
Breakfast and dinner (both for a surcharge) are served in a casual dining room. A communal bathing area offers indoor and outdoor pools. There's a terrace, and a common room with a microwave, a minifridge and a guest computer.
Facilities @ Pension Charlotte include:
Restaurant Television Garden Shared Bathroom Luggage Storage