The quality of service and hospitality at
Shinwaen has been identified as outstanding based on consistently
high customer review ratings.
The customer review score on Gohotels is calculated using
a proprietary algorithm to determine an overall customer
rating between 0 and 100. Multiple factors such as cleanliness,
facilities, location and service are considered.
Properties with a customer review score in excess of 75
/ 100 are presented with an Outstanding Service Award.
Shinwaen has achieved a score of
89 / 100 based on
1 customer reviews and has therefore qualified to receive
an Outstanding Service Award from Go Hotels.
If you own or represent this business click click here to learn more about this award and how it can benefit your business.
Boasting hot spring baths surrounded by beautiful gardens, Shinwaen provides charming Japanese-style accommodation, and lavish meals are served in guest rooms. Free Wi-Fi is offered throughout the property, and free parking is available.
Rooms are fitted with tatami (woven-straw) flooring and traditional futon bedding, and come with a flat-screen TV. Some rooms feature a private open-air bath.
Seasonal flower arrangements welcome guests at Shinwaen. In-room massages can be arranged at an extra charge. Free luggage storage is available, and drink vending machines can be used.
The property is a 15-minute drive from JR Aso Station, and Hana-asobi with large rose gardens is a 3-minute drive away. Cuddly Dominion zoo can be reached within a 15-minute drive.
Japanese meals prepared with home-grown vegetables are served in the guest room
This property is a ryokan, which is a type of traditional Japanese Inn.