The quality of service and hospitality at
The Palm at Playa has been identified as outstanding based on consistently
high customer review ratings.
The customer review score on Gohotels is calculated using
a proprietary algorithm to determine an overall customer
rating between 0 and 100. Multiple factors such as cleanliness,
facilities, location and service are considered.
Properties with a customer review score in excess of 75
/ 100 are presented with an Outstanding Service Award.
The Palm at Playa has achieved a score of
85 / 100 based on
64 customer reviews and has therefore qualified to receive
an Outstanding Service Award from Go Hotels.
This trendy, upscale hotel is a 2-minute walk from the beach, 6 minutes on foot from Playa del Carmen bus station and 10 km from Xplor Adventure Park.
The modern, stylish rooms and suites offer free Wi-Fi, flat-screen TVs, and tea and coffeemakers. Room service is available. Upgraded suites add counters with sinks and balconies with street or garden views.
Complimentary amenities include hot breakfast and parking. Additional amenities include a restaurant, a bar, an outdoor pool and a hot tub. There's also a spa, a gym and an airport shuttle (fee). Kids 14 and older are welcome.
Facilities @ The Palm at Playa include:
Business Center Room Service Fitness Room / Gym Restaurant Parking Swimming pool Airport shuttle Concierge Valet Parking Tour Desk Massage / Beauty Centre Bar / Lounge Elevator / Lift 24-Hour Reception Dry Cleaning Air Conditioned Currency Exchange Multilingual Staff Safe-Deposit Box Cable / Satellite TV Porters Meeting Rooms Hair Dryer Television Private beach Laundry service Bicycle Rental Garden Scuba Diving Water Activities Photocopier Salon Massage Spa & Wellness Centre WiFi Shower En suite Private Bathroom Private Toilet Poolside Bar Coffee Shop / Cafeteria Packed Lunches Luggage Storage Express Check-In / Check-Out Self Laundry Free Wi-Fi