The quality of service and hospitality at
Hotel De Yama has been identified as outstanding based on consistently
high customer review ratings.
The customer review score on Gohotels is calculated using
a proprietary algorithm to determine an overall customer
rating between 0 and 100. Multiple factors such as cleanliness,
facilities, location and service are considered.
Properties with a customer review score in excess of 75
/ 100 are presented with an Outstanding Service Award.
Hotel De Yama has achieved a score of
85 / 100 based on
188 customer reviews and has therefore qualified to receive
an Outstanding Service Award from Go Hotels.
If you own or represent this business click click here to learn more about this award and how it can benefit your business.
Across the street from Lake Ashi, this upmarket hotel looking on Hakone mountain is a 9-minute walk from Hakone Shrine and 9 km from the Hakone Ropeway aerial lift.
Choice, subdued rooms offer Wi-Fi access, TVs, minifridges, and tea and coffeemaking facilities. All provide mountain, lake and/or garden views. Upgraded quarters add hot-spring tubs. Room service is available.
There are 2 refined restaurants with lake views; 1 serves French cuisine. Other amenities include a tearoom, a bar and a rhododendron garden, plus a hot spring bathhouse and a spa.
