The quality of service and hospitality at
Shangri-La's Mactan Resort & Spa has been identified as outstanding based on consistently
high customer review ratings.
The customer review score on Gohotels is calculated using
a proprietary algorithm to determine an overall customer
rating between 0 and 100. Multiple factors such as cleanliness,
facilities, location and service are considered.
Properties with a customer review score in excess of 75
/ 100 are presented with an Outstanding Service Award.
Shangri-La's Mactan Resort & Spa has achieved a score of
90 / 100 based on
85 customer reviews and has therefore qualified to receive
an Outstanding Service Award from Go Hotels.
If you own or represent this business click click here to learn more about this award and how it can benefit your business.
This upmarket beachfront resort is 8 km from Mactan-Cebu International Airport and 18 km from downtown Cebu City.
The sophisticated rooms feature private balconies (some with sea views), free Wi-Fi, flat-screen TVs, and tea and coffeemaking facilities. Club rooms and suites provide access to a lounge with free breakfast and evening snacks. Suites also have separate living and dining areas.
Amenities include a luxurious spa, 2 outdoor pools, 6 restaurants (where kids age 11 and under eat free) and 2 bars. There's also a 6-hole golf course, a tennis court and an exercise room, plus mini-golf, a kids' play area, and a beach cove and marina.
Business Center Room Service Fitness Room / Gym Restaurant Parking Swimming pool Airport shuttle Concierge Valet Parking Tour Desk Massage / Beauty Centre Elevator / Lift 24-Hour Reception Dry Cleaning Babysitting / Child Services Air Conditioned Non-Smoking Rooms Tennis Courts Banquet Facilities Conference Room Currency Exchange Multilingual Staff Safe-Deposit Box Sauna Mini Bar Cable / Satellite TV In Room Movies Connecting Rooms Porters Meeting Rooms Coffee / Tea Maker Hair Dryer Television DVD Player Laundry service Shops Garden Boating Scuba Diving Windsurfing Karaoke Water Activities Billiards Fishing Golf (miniature) Playground Canoeing Photocopier Ballroom Salon Jacuzzi Massage Spa & Wellness Centre WiFi Bathrobes Shower En suite Private Bathroom Private Toilet Child Pool Kids Club Supervised child care / activities Executive Floor Souvenirs / Gift Shop Self Laundry Spa Bath Free Wi-Fi