The quality of service and hospitality at
Tanoa Tusitala Hotel has been identified as outstanding based on consistently
high customer review ratings.
The customer review score on Gohotels is calculated using
a proprietary algorithm to determine an overall customer
rating between 0 and 100. Multiple factors such as cleanliness,
facilities, location and service are considered.
Properties with a customer review score in excess of 75
/ 100 are presented with an Outstanding Service Award.
Tanoa Tusitala Hotel has achieved a score of
78 / 100 based on
76 customer reviews and has therefore qualified to receive
an Outstanding Service Award from Go Hotels.
If you own or represent this business click click here to learn more about this award and how it can benefit your business.
Set amongst acres of lush native tropical gardens and just a skip, hop and a jump from the waterfront and Apias Central Business District, the Tanoa Tusitala has been completely refurbished to a 4.5 Star international standard hotel, retaining and reflecting key elements of Samoan architecture and culture. The hotel offers 95 guest rooms in total, all featuring accommodation space between 34-40 sqm and offer double-double and split king bed options. All guest rooms are fully air conditioned and feature an excellent standard of comfort and amenities flat screen LCD television and cable channels, IDD phones, alarm clocks, refrigerator, coffee and tea making facilities, iron and ironing board, broadband internet access in all rooms, electronic keys and safes. The hotel will showcase two restaurants - Tamarind and its signature Robert Louise (opening mid 2011), two bars - The Deck (poolside setting) and Ofisa (a sophisticated air conditioned lounge) and a kids fale (available late 2010). The hotel features the following standard 4 star amenities and services as well 24 hour Reception, Laundry Services, Baby Sitting, a Kids Pool, 24 hour room service and porter serviceOur buildings and fales are standalone and separate units. While the property will continue to undergo refurbishment, isolating the works will be done to ensure that minimal if not zero inconvenience are experienced by guests.
Facilities @ Tanoa Tusitala Hotel include:
Room Service Fitness Room / Gym Restaurant Swimming pool Airport shuttle Tour Desk Massage / Beauty Centre 24-Hour Reception Dry Cleaning Babysitting / Child Services Air Conditioned Tennis Courts Conference Room Currency Exchange Safe-Deposit Box Refrigerator Cable / Satellite TV Wake-up Service Meeting Rooms Coffee / Tea Maker Hair Dryer Television Laundry service Shops Garden Playground Photocopier Salon Massage Spa & Wellness Centre WiFi Shower En suite Private Bathroom Private Toilet Child Pool Swimming Pool Outdoor Kids Club Supervised child care / activities Picnic Area / Tables Packed Lunches Luggage Storage Shops in Hotel Souvenirs / Gift Shop Self Laundry Free Wi-Fi