The quality of service and hospitality at
Pollux has been identified as outstanding based on consistently
high customer review ratings.
The customer review score on Gohotels is calculated using
a proprietary algorithm to determine an overall customer
rating between 0 and 100. Multiple factors such as cleanliness,
facilities, location and service are considered.
Properties with a customer review score in excess of 75
/ 100 are presented with an Outstanding Service Award.
Pollux has achieved a score of
89 / 100 based on
31 customer reviews and has therefore qualified to receive
an Outstanding Service Award from Go Hotels.
A 3-minute walk from both downtown Zermatt and the Gornergrat alpine railway, this relaxed hotel is a 7-minute walk from the nearest ski run.
Casual rooms offer free Wi-Fi, flat-screens and minifridges; some have sleeping lofts and/or balconies. Family rooms add extra bedrooms with bunk beds.
A free breakfast buffet is served in a low-key dining room. Other amenities include 2 casual restaurants, a terrace, and a bar with a fireplace. There's also a hot tub, and a disco with regular live music.
Facilities @ Pollux include:
Fitness Room / Gym Restaurant Multilingual Staff Sauna Mini Bar Cable / Satellite TV Porters Hair Dryer Television Laundry service Garden Nightclubs Desk Spa & Wellness Centre Steam Bath WiFi Bathrobes Shower Free Wi-Fi