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 Rated 9.7 / 10 based on 25 reviews. |
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The 5-star family-friendly Syrena Luxury Caribbean-ApartHotel is ideally located in Playa del Carmen, offering a comfortable base for visitors exploring the area. Guests benefit from free on-site parking, making it easy to stay connected and explore the surrounding area. On-site leisure facilities include a swimming pool, along with a dedicated children's pool and a fitness centre, providing options for both relaxation and activity. Rooms are designed with comfort in mind and feature private bathrooms, flat-screen TVs, air conditioning, creating a relaxing space after a day of sightseeing or work. Nearby attractions include ADO International Bus Station (570 metres) and Disabled-friendly beach (720 metres), all within easy reach of the hotel. The nearest airport is Cozumel International Airport, located approximately 19.9 km away. With its central location, range of amenities and welcoming atmosphere, the hotel offers a convenient and enjoyable stay. |
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 Free Parking on site ✓ Garage ✓  Free Wifi is available ✓  Outdoor Swimming Pool ✓ Open all year ✓ All Ages welcome ✓ Free ✓ Pool Bar ✓ Kids pool ✓ Rootop Pool ✓ Infinity Pool ✓ Pool with View ✓ Fence around Pool ✓ Shallow end ✓ Sun Loungers ✓ Sun Chairs ✓  Entire Unit Wheelchair accessible ✓ Facilities for disabled guests ✓ Hearing accessible ✓ Upper floors accessible by elevator ✓ Wheelchair accessible ✓  Bath or Shower ✓ Bathrobe ✓ Free toiletries ✓ Hairdryer ✓ Private bathroom ✓ Shower ✓ Toilet ✓ Toilet paper ✓ Towels ✓ Towels/sheets extra fee ✓  Allergy free room ✓ Clothes rack ✓ Family rooms ✓ Fan ✓ Hypoallergenic ✓ Iron ✓ Ironing facilities ✓ Linen ✓ Private entrance ✓ Socket near the bed ✓ Sofa bed ✓ Soundproofing ✓ Tile/marble floor ✓ Wardrobe or closet ✓  Fax/photocopying ✓ Meeting/banquet facilities ✓  Dry cleaning ✓ Ironing service ✓ Laundry ✓ Trouser press ✓  Games room ✓ Shared lounge/TV area ✓ Board games/puzzles ✓ Child safety socket covers ✓ Daily housekeeping ✓ Kids outdoor play equipment ✓  Breakfast ✓ Breakfast in the room ✓ Fruits ✓ Grocery deliveries ✓ Tea/Coffee maker ✓ Vending machine drinks ✓ Wine/champagne ✓  Air conditioning ✓ Detached ✓ Executive lounge access ✓ Lift ✓ Minimarket on site ✓ private apartment in building ✓  Coffee machine ✓ Dining table ✓ Electric kettle ✓ Kitchen ✓ Kitchenette ✓ Kitchenware ✓ Microwave ✓ Oven ✓ Refrigerator ✓ Stovetop ✓ Toaster ✓ Tumble dryer ✓ Washing machine ✓  Flat screen TV ✓ Satellite channels ✓ Streaming service like Netflix ✓ TV ✓  Back massage ✓ Fitness centre ✓ Foot massage ✓ Full body massage ✓ H and massage ✓ Head massage ✓ Massage ✓ Neck massage ✓ Solarium ✓ Sun loungers or beach chairs ✓ Sun umbrellas ✓  Carbon monoxide detector ✓ CCTV in common areas ✓ CCTV outside property ✓ Fire extinguishers ✓ Laptop safe ✓ Safety deposit box ✓ Security alarm ✓ Smoke alarms ✓ 24 hour security ✓  24 hour front desk ✓ Concierge service ✓ Express check-in/check-out ✓ Invoice Provided ✓ Luggage storage ✓ Private check in/check out ✓  Airport shuttle ✓ Airport shuttle ✓ Car Hire ✓ Public transport tickets ✓ Shuttle service ✓  Dining area ✓ Seating Area ✓ Sofa ✓  Terrace ✓ Sun Terrace ✓ Patio ✓ Outdoor furniture ✓ Outdoor dining area ✓ Garden ✓ BBQ facilities ✓ Barbecue ✓ Balcony ✓ City View ✓ Garden View ✓ Inner courtyard View ✓ Landmark View ✓ Pool View ✓ Sea View ✓ View ✓  English ✓ Spanish ✓ Italian ✓  Cooking Class ✓ Beach ✓ Bike tours ✓ Billiards ✓ Bingo ✓ Canoeing ✓ Cooking class ✓ Cycling ✓ Diving ✓ Fishing ✓ Golf course withi km ✓ Happy hour ✓ Hiking ✓ Horse riding ✓ Karaoke ✓ Live music/performance ✓ Live sport events broadcast ✓ Movie nights ✓ Snorkelling ✓ Stand up comedy ✓ Temporary art galleries ✓ Tennis court ✓ Themed dinner nights ✓ Tour or class about local culture ✓ Walking tours ✓ Water park ✓ Water sport facilities on site ✓ Windsurfing ✓ |
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| Policies | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
 Check in from 15:00. Guest are required to show photo identification and a credit card upon check-in. The minium age for check-in is 18.  Check out before 11:00.  Children of any age are welcome.  Cots are not available.  Extra beds are not available.  Stag / Hen / Buck / Bachelor / Bachelorette and other similar parties are not allowed.  Pets are not allowed. |
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